The objective of our research was to verify, through an empirical survey, the measuring of the relationship between workload and performance within complex public organizations. Starting from the reference literature the research approach adopted was of a mixed type characterized by an exploratory design and the analysis of a case study. The data collection was carried out through documentary sources and some structured interviews administered to the management and the various sector heads of reclamation consortium studied. Based on the interviews carried out, a relationship between the measurement of the workload and the performance within the institution examined is inferred, because there is a congruence of the activities performed with respect to the number of hours worked. The analysis of the case study allows to reduce the existing gap in current research on the relationship between workload and performance in the public context.
Il tema della performance organizzativa è diventato oramai di assoluto interesse per tutte le amministrazioni pubbliche alla ricerca del miglioramento e dell’efficienza. Proprio per tale motivo la suggestione sviluppata dalla misurazione del carico di lavoro ha fortemente attirato l’attenzione degli organi di governo di quel particolare network organizzativo rappresentato dal sistema dei Consorzi di Bonifica Regionali, strutture delegate alla gestione e distribuzione delle risorse idriche a livello regionale per il sostegno all’agricoltura ed alle aziende agro-industriali territoriali. Il presente contributo evidenzia le analisi del percorso di efficientamento sviluppato da un Consorzio di Bonifica Regionale operante nel Sud Italia, che ha voluto implementare nella propria struttura la metodologia dei carichi di lavoro.
Performance organizzativa e carichi di lavoro nello studio sui Consorzi Regionali di Bonifica
Anna M. Melina;Rocco Reina;Marzia Ventura
2022-01-01
Abstract
The objective of our research was to verify, through an empirical survey, the measuring of the relationship between workload and performance within complex public organizations. Starting from the reference literature the research approach adopted was of a mixed type characterized by an exploratory design and the analysis of a case study. The data collection was carried out through documentary sources and some structured interviews administered to the management and the various sector heads of reclamation consortium studied. Based on the interviews carried out, a relationship between the measurement of the workload and the performance within the institution examined is inferred, because there is a congruence of the activities performed with respect to the number of hours worked. The analysis of the case study allows to reduce the existing gap in current research on the relationship between workload and performance in the public context.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.