Online Classes:Lessons learned during the pandemic

This work frames the factors that influence students’ perceptions of online teaching and learning during the global pandemic. We submitted the COLLES Survey to management students and we conducted an exploratory factor analysis to identify the nature of the latent factors underlying students’ perception of online classroom environment. Three main factors explain most of the vari- ability; according to previous studies, we labelled them as (i) Corse design and development, (ii) Instructor’s characteristics and role, and (iii) Learners’ charac- teristics. Moreover, we found that some differences occur between latent factors patterns between undergraduate and postgraduate classes. Although the existing literature acknowledges that learner characteristics, course design, and instructor role may influence students’ perception of the online teaching/learning experi- ence, there are no studies linking them to one or more of these specific factors. Furthermore, there is limited research on the similarities and differences in per- ceptions of the online teaching/learning experience between undergraduate and graduate students.