Knowledge Transfer Dynamics in Family Businesses Through Digitalisation: A Systematic Literature Review

In the current unpredictable and constantly evolving scenario, knowledge is a strategic resource for businesses (Argote L., Ingram P., 2000), particularly in the case of family businesses (Zapata – Cantu L. et al., 2023). In this context knowledge transfer is most important and technology and innovation can concretely support the transfer of information, both inside and outside organizations; but family businesses are not very technology-oriented (Bouncken R. & Schmitt F., 2022). So, the aim of this study is to understand how digitalization could impact on knowledge transfer dynamics in family businesses and in particular on codifying explicit knowledge, on transfer of tacit knowledge and on generational succession in family businesses.